Frequently Asked Questions

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Most Common Questions

Salesforce is indeed PCI DSS Compliant - but what about your Salesforce instance? If you use Email-to-Case, Web-to-Case, API to Case, Customer Communities, or store any external communication at all, you run the risk of customers sending you their credit card numbers. When this happens - your instance is no longer PCI compliant.
No! PCIFY is a 100% Native Salesforce application - there are no 3rd party APIs or packages which in any way store sensitive information.
We do not collect any information - zero data is sent outside of your Salesforce instance. We have the email address of the user who installs the application, but this is outside of both the app and your Salesforce instance.
Nothing! PCIFY does not send or receive data of any kind from your Salesforce instance. Our whole business model is to allow customers to remove sensitive PII data themselves, not to take it and store it somewhere.
PCIFY is already blocking credit card numbers from entering your Salesforce org! When PCIFY is installed in your Salesforce environment, no new records can enter Salesforce with a credit card number. Getting rid of the credit card numbers already in your Salesforce requires an Audit. Check out the PCIFY User Guide for more information on how to run an Audit.
Great! PCIFY comes with several settings which will effectively “skip” the Luhn algorithm.
Great! You can also simply “Report” the records which are flagged as containing credit card numbers. PCIFY will generate a report with all of the flagged records. Then, you can manually remove the numbers from the records later.
Any type of PII is detectable and maskable with PCIFY! Check out the PCIFY User Guide for how to set up your own Detection Patterns.
Yes! We have built an add-on product called SecureAttachment. This extends PCIFY to detect any type of PII in Attachments and Files (Salesforce Content). Please send us an email for more information!
See our AppExchange Listing for complete pricing.

Features Questions

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Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod.
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Pricing Questions

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Support Questions

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